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The Business of Cake Making Podcast

The Business of Cake Making Podcast

Business

Ep 136 - Cake Business Fundamentals Pt 6. Customer Journey

Ep 136 - Cake Business Fundamentals Pt 6. Customer Journey

2024-09-02
Download

This is the last in our 6 part mini series bout Cake Business Fundamentals.

This week we chat about the journey you take your customer on from when they first find you to when you deliver their cake. How so you communicate with them, what language do you use, how do you manage their expectations and do you follow up after they've had their cake.

We will now be taking a 2 week break.

view more

More Episodes

Ep 161 - Our EHO Visits
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Ep 160 - Update on Sammie Waffle Box
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Ep 159 - Baking Hints and Tips Part 2 - New and Updated
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Ep 158 - From the vault (episode 29) Baking Hints and Tips
2025-03-31 203
Ep 157 - Productivity Hints and Tips
2025-03-24 229
Ep 156 - Kate Tynan from The Cake Business Club
2025-03-17 296
Ep 155 - International Women's Day
2025-03-10 194
Ep 154 - Cakes by Carol
2025-02-17 271
Ep 153 - Our Favourite Instagram Accounts
2025-02-10 278
Ep 152 - Reviewing our Favourite Cake and Baking Books
2025-02-03 235
Ep 151 - Our Top and Bottom 10 Flavours to Bake
2025-01-20 338
Ep 150 - Trends in 2025. And it's not all about cake.
2025-01-13 328
Ep 149 - 2024 Review and 2025 Goals
2025-01-06 217
Episode 148a - Merry Christmas
2024-12-23 163
Ep 148 - The Safety Expert, Natalie Stanton
2024-12-16 221
Ep 147 - The Cake and Bake Show 2024
2024-12-09 202
Ep 146 - The Cake Shed, what is it? and how can you start your own?
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Ep 145 - Christmas is Coming. Prepare your Cake Business
2024-11-25 246
Ep 144 - Sammie's eats cake around Europe
2024-11-18 217
Ep 143 - Cake International 2024
2024-11-11 225
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