From Concept to Reality: Tom Liddell on Workflow Learning & Continuous Improvement
In this episode of the 5 Moments of Need Performance Matters series, Bob Mosher sits down with Tom Liddell, Learning & Performance Design Manager at MidFirst Bank, to explore the challenges and successes of scaling proof of concepts within organizations. Drawing from his 15 years of experience in learning performance, Tom shares invaluable insights from his work, specifically around managing stakeholder expectations and implementing iterative design were crucial to success.
Tom underscores the importance of building trust, celebrating small wins, and knowing when to seek new technological solutions.
This episode is a must-listen for anyone looking to begin, or improve upon, their workflow learning journey.
Tune in now, or download the episode, for a thoughtful conversation about continuous improvement, metrics, and the power of incremental progress!
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