Pockets of Brilliance - Making More Teams Like the Best Teams: Interview with Geoffrey Smith

Geoffrey Smith spent years working in human capital management, but after a collision of personal life and professional life, he knew he had to shift gears.

He now spends his time focusing on helping those in healthcare positively impact patient experience and outcomes through love and compassion. He also hosts a podcast, Mo-Ments of Experience, inspired by his loving 14-year old beagle, Mo. 

In this episode, Geoffrey shares how he found his true purpose, how his sweet pup helped him and his wife heal after tragedy, and how organizations can help their employees truly thrive while pursing their passion and providing amazing care.

You don't want to miss this episode!

Topical timecodes:

00:49 - finding his purpose

3:03 - Mo the beagle's impact

5:24 - collision of personal and professional life

8:29 - team dynamics and looking for pockets of brilliance

12:57 - engagement surveys

16:13 - the role of the team leader

19:20 - engaging the workforce

22:00 - the Standout program

You an also catch our appearance on Geoffrey's show here:

https://www.youtube.com/watch?v=Le8DpIp7074

Connect with Geoffrey Smith: https://www.linkedin.com/in/geoffreypsmith/