Ep 251 - Bad Behaviours in Teams with Liz Crowe at Tactical Trauma 24

This episode, recorded live at Tactical Trauma 24 explores the concept of bad behaviour within high-performing medical teams. Liz Crowe, who will be well known to regular listeners, discusses what constitutes bad behaviour, its impacts on team dynamics and patient safety, and the importance of self-awareness among medical professionals.

Key findings from recent research highlight that even subtle actions like eye-rolling can negatively affect patient safety as much as overt harassment. The speaker emphasises the importance of psychological safety, trust, competence, authenticity, consistency, and empathy in maintaining a healthy team environment. Practical advice includes assessing one's own behaviour and seeking honest feedback from colleagues and loved ones.

Comprehensive show notes are available here

00:00 Introduction: Addressing Bad Behaviour

01:18 Defining Bad Behaviour

01:49 Impacts of Bad Behaviour

03:15 Psychological Safety and Team Dynamics

04:24 Personal Experiences and Observations

05:46 Types of Bad Behaviour

07:19 Research Findings on Workplace Behaviour

09:10 Self-Awareness and Behavioural Impact

14:21 The Karpman Drama Triangle

17:29 Conclusion and Final Thoughts