Joel Robnett: Enhancing Sales Teams with Trust and Communication

Join us on the Sales Lead Dog podcast as we sit down with Joel Robnett, the dynamic Director of Sales and Marketing for Tech Heads, Inc. Joel opens up about his unexpected journey from aspiring lawyer to tech industry leader, sharing how Tech Heads blossomed from a mid-90s consulting firm into a powerhouse of managed services and cloud solutions. With a focus on problem-solving and empowerment, Joel reveals the foundational values of attitude, effort, and partnerships that have been pivotal to his success. 

Communication and trust are the lifeblood of successful sales teams, and Joel offers profound insights into fostering these essential elements. He shares how leaders can create a transparent environment where vulnerability is seen as strength, encouraging team members to openly share challenges and victories alike. In a world leaning heavily towards virtual work, Joel emphasizes the irreplaceable value of in-person interactions for maintaining team spirit and transforming setbacks into springboards for future growth. 

Our conversation takes a closer look at the synergy between sales and marketing teams, highlighting the importance of open dialogue and mutual understanding. Joel discusses the strategic role of CRM systems as more than just a tool, but a strategy that aligns operations and enhances workflows. Creating a culture of trust around CRM usage ensures that sales and delivery teams communicate seamlessly, providing an exceptional customer experience. This episode is a treasure trove of practical strategies and industry wisdom you won't want to miss. 

Joel Robnett brings extensive sales and marketing leadership experience in the technology sector. He is currently the Director of Sales & Marketing at Tech Heads, Inc., where he’s been fostering growth and innovation since September 2022. His career spans prominent roles from startups to global enterprises, focusing on driving sales excellence and market impact. 

Joel holds a Bachelor of Arts in Speech Communications with a Minor in Leadership Studies from Whitworth University. Beyond his professional achievements, he is a dedicated volunteer, serving on the Board of Directors for Choice Adoptions, coaching youth sports for his three kiddos and teaching children’s church. His passion for leadership, both in business and the community, makes him a compelling voice in today’s landscape. 

 

Quotes:

"In sales, your input drives your output. It's all about attitude, effort, and the partnerships you build along the way."

"Creating a transparent environment where vulnerability is seen as a strength can transform setbacks into springboards for future growth."

"In-person interactions are irreplaceable for maintaining team spirit, especially in a world leaning heavily towards virtual work."

"CRM systems should not just be seen as tools, but as strategic elements that align operations and enhance workflows."

 

Links:

Joel’s LinkedIn: https://www.linkedin.com/in/joelrobnett/

Tech Heads, Inc. - https://www.techheads.com

Get this episode and all other episodes of Sales Lead Dog at https://empellorcrm.com/salesleaddog