20: Building a Culture of Continuous Improvements with Rocket Mortgage Canada's Kyle Dionne

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EPISODE DESCRIPTION

In this episode, Bekim is joined by Kyle Dionne. Kyle is the Senior Director of Brokerage & Lender Operations at Rocket Mortgage Canada. Born and raised in Windsor, Ontario, he also attended the University of Windsor, where he achieved an honours degree in Labour Studies & Sociology, and eventually got a Bachelor of Education. Kyle and his family then moved to England, where he spent a decade teaching, before returning home to Windsor in the summer of 2020. Kyle is a dynamic and results-driven senior leader, specializing in process optimization, strategic leadership, and talent development, with a history of success in developing teams and consistently achieving key business results.

 

Kyle is here to discuss:
→ The need for speed & certainty in the mortgage process, what "blackjack deals" are, and how they're the key to a higher completion rate & funding more files.
→ Building trust & accountability with a new team, creating a culture of continuous incremental improvements, and the lynchpin of communication in bringing teams together.
→ Improving the future of the lending industry, what motivates Kyle, and leaving a legacy & lasting impact.

 

Kyle Dionne's LinkedIn: @KyleDionne

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CONNECT WITH BEKIM

📸 Bekim Merdita's Instagram: @bekim_merdita

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CONNECT WITH ROCKET PRO CANADA

🔗 Rocket Pro Canada Website: www.rocketpro.ca

📸 Rocket Pro Canada Instagram: @rocketprocanada

📋 Rocket Pro Canada LinkedIn: @RocketProCanada

👥 Rocket Pro Canada Facebook: @RocketProCanada

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