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Inspiring Women In CX

Inspiring Women In CX

Business:Management

Mentors, Sponsors, Allies: How to Build Your Personal Board of Directors with Anne Dawson

Mentors, Sponsors, Allies: How to Build Your Personal Board of Directors with Anne Dawson

2025-04-24
Download

In episode #003 of the WiCX Talk Trends podcast, Clare is joined by Anne Dawson, seasoned leader and Sr. Manager, Employee Development & Training at CallMiner, for an insightful conversation on the power of mentorship, sponsorship, and leadership in the workplace. 

Anne shares her personal journey, from starting in entry-level roles in the telco industry to becoming an advocate for employee development and a champion for women in customer and employee experience. Her story is a powerful reminder of how far determination, passion and the right support can take you. 

Clare and Anne explore the differences between mentorship and sponsorship, highlighting how both play an essential role in women’s career advancement. They also touch on the significance of allyship in tackling bias and fostering an inclusive leadership culture that uplifts everyone. 

Their conversation emphasises how community support and a personal board of directors provide guidance and perspectives beyond the workplace, which help women navigate their careers with confidence and intention.

This episode is filled with actionable advice on how to build meaningful mentorships, advocate for yourself and pay it forward by supporting others along the way.

If you’re looking to make a lasting impact on your career and empower others in their journey, this episode is a must-listen! Tune in now! 🎧

view more

More Episodes

Career Confidence for Women: Visibility, Leadership and Growth, with Michelle Ansell
2025-05-22 26
Empowering People, Elevating CX: The Power of Culture, Leadership and Employee Wellbeing, with Clare White
2025-03-04 96
Moving From CX-Washing to Real Transformation: Honest, Customer-Centric Experiences, with Joanna Carr
2025-02-18 84
Breaking Barriers: Building Confidence and Reclaiming Self-Worth, with Natalia Cerezo Martin
2025-02-03 106
Transforming CX: Building a Harmonious Operating Model, with Olga Potaptseva
2025-01-21 91
From Redundancy to Reinvention: Turning Setbacks into Success, with Katie Costello
2025-01-07 103
WiCX Talk Trends: From Trad Wives to Trailblazers – Can Women Have it All?
2024-11-08 128
'The Human Experience: Whatever Happened to Emotion and Empathy?', with John Sills
2024-05-08 188
WiCX Talk Trends: Customer Service – How Bad is it, really? Can AI Save the Day?
2024-04-24 94
'Does culture eat strategy when it comes to customer service transformation?' with Leonie Williams
2024-04-10 159
‘Is it really all in our heads?’ Addressing imposter syndrome and workplace bias with Ewa Davenport
2024-03-26 126
‘Are you ready for the rise of the machine customers?’, with Sirte Pihlaja
2024-03-12 118
‘Could CX frameworks be killing innovation?’, with Maria McCann
2024-01-30 141
‘If empathy isn’t the answer, what is?’, with Andreena Leeanne
2024-01-16 125
‘Does the customer experience community really need Women in CX?’, with Ian Golding
2024-01-02 138
‘Why CX is failing and what we need to do about it’, with Diane Magers
2023-12-20 177
‘Does your CX/EX leave a bad taste in people’s mouths?’, with Sandra Thompson
2023-12-12 157
Clare Muscutt talks with Christine Hemphill about the benefits of inclusive research and design
2023-10-16 166
Clare Muscutt talks with Marina Bezuglova about the connection between well-being, CX, and EX
2023-08-29 186
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