ProdPod: Episode 33 - Turn Conflict Into Winning Together For Increased Productivity
Welcome to Episode 33 of ProdPod, the podcast of productivity lessons in two minutes or less. I'm Ray Sidney-Smith, your productivity guide.
I'm rather comfortable with conflict resolution, but I see an abundance of poor conflict handling in the media today (especially coming from our politicians), I thought it might help to give an explanation of two foundational principles, Think Win-Win and Principled Negotiation, that have served me well in my business and personal life. If you've ever read Stephen Covey's The 7 Habits of Highly Effective People, you probably remember Habit #4, Think Win-Win. If you're not familiar, Dr. Covey basically espouses that you should strive for three win's in any long-term solution or agreement: mine, yours and ours. Therefore, if any of those three parties should lose, it's "no deal." The reasoning is that it's a loss for everyone in an interdependent group when one person loses. It was several years later while studying Conflict Resolution and Mediation that I learned about the book, Getting to Yes: Negotiating Agreement Without Giving In, [great summary here] by Fisher, Ury and Patton (a book that was born out of the Harvard Negotiation Project). This seminal work primarily focuses on teaching us Principled Negotiation, which is to:
It is Free