[Part 1 of 3] What do guest see at your church that you don't? When you work, lead, worship and live in your own church's ministry, it's nearly impossible to be objective.
That's why Faith Perceptions exists. In this episode, Joel Southerland, Scott Smith and Randy Mullinax interview Melanie Smollen of Faith Perceptions.
Melanie gives an outstanding point-by-point checklist that covers nearly every facet of your church's ministry to your community. You will gain massive objectivity about your own church -- church services, church personnel, church facilities and so much more -- in this episode and the other two parts we are posting here.
Faith Perceptions began in 2008 taking the "mystery shopping program" for businesses to the church environment using unchurched mystery guests (sometimes called mystery worshippers), multiple visits and a consistent scorecard. Faith Perceptions is now the fastest growing firm of its type in the United States with over 2,000 worship services evaluated across four denominations in eight states and approximately 6,000 mystery guests that are active in their database.
EXCLUSIVE LISTENER OFFER: Faith Perceptions is offering a 5% discount on any Mystery Guest Package to podcast listeners. Simply identify promo code FaithGBC when placing the order. Good through June 30, 2013, this discount does not apply to mystery guest fees.
The Mystery Guest Program is appropriate for any church leader who wants to grow their church by gaining a better understanding of what their first impressions are to a first time visitor, and how they can create a more welcoming environment at their church.