We can all improve our conversational intelligence to make this a better life and a better world. It's remarkable what we don't understand about our communications. Our egos play a big role in limiting our abilities to listen and share in mutually empowering ways.
I'm interviewing Judith Glaser, the author of "Conversational Intelligence". She has worked with many large companies, turning their businesses around by showing them how to communicate among themselves and with customers differently.
We all have expectations that our words and meanings are getting across to people and that might not be so. Listen in to hear how we can become so much more effective in all our relationships.