Today's podcast is a discussion with a Senior Flight Attendant Instructor about safety, performance, and reliability at the worker level. Discussions with people who must ensure safety in the very midst of the traveling public are interesting and informative. Chris Basore talks about training for events that hopefully will never, ever happen - but if they do, everybody must perform exactly to expectation. The challenge is to ensure that very outcome happens. High consequence, low probability event preparation is time consuming, difficult, and important...and we all can learn from the commercial aviation industry. Enjoy this podcast, it is interesting.