I can't seem to get enough of the Zero Accident discussion. I have it in my sleep. I am constantly stopped on the street to talk about it. Zero is on the side of every truck that comes to fix stuff in my office. Zero, zero, zero, zero. Enough already!
This episode talks about Zero as a part of Workplace Safety, High Reliability, Safety Culture. We are using zero wrong and it is making our organization more quiet and less safe. Zero is the end product, not the way we do work.