8. Help through AI, Help like Facebook - UAEurope 17
Reviews of two presentations at the UAEurope 17 conference.
Kristof Van Tomme (Pronovix). Software support and Artificial Intelligence.
Pawel Kowaluk (3di Poland). Knowledge Feed: Make your Online Help More Like Facebook
Interspersed with interviews from at the UAEurope 2017 conference:
Dr Tony Self. HyperWrite
Willam van Weelden. Adobe
Mike Hamilton. MadCap Software.
With thanks to Matthew Ellison
Interviews by Ellis Pratt, Cherryleaf
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