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AttractionPros Podcast

AttractionPros Podcast

Business:Management

AP Podcast - Episode 68: John Hallenbeck of IAAPA talks about technology, change, and the ABC's of bringing teams together!

AP Podcast - Episode 68: John Hallenbeck of IAAPA talks about technology, change, and the ABC's of bringing teams together!

2018-12-18
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John Hallenbeck is the VP of North American Operations for IAAPA (International Association of Amusement Parks and Attractions).  His job is to ensure members get connected with the right people and resources so the entire industry can grow.  In this episode, John talks about his extensive history in the industry, what it takes to bring teams together, and his philosophy on accepting opportunities.

John started his career in the attractions industry at Universal Studios Florida in 1992, working as a front-line admissions attendant.  Today, John is the VP of North America for IAAPA, the leading association for the global attractions industry with over 6,000 members worldwide.  Between 1992 and 2018, John's career took him on a global journey where he opened Universal Studios Japan & Singapore, along with Dubai Parks & Resorts.

Upon returning to the United States, John joined the team with Hershey Entertainment until accepting his current role with IAAPA.  In that time, John has extensive experience in opening new major theme parks and resorts, aligning leadership teams to ensure a unified strategy, and has a unique perspective on technology's influence on the attractions industry through his global lens.  John offers amazing advice on successfully building a career in the industry.

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Episode 220: Martin Lewison talks about dynamic pricing, theme park history, and connecting the missing link
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Episode 219: Jake Kilcup talks about reprofiling coasters, leaning on the process, and designing for the demographic
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Episode 218: Doug Stagner talks about running a 67 year old startup, linking operations and marketing, and management by walking around
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Episode 217: Scott Rose talks about aligning marketing & operations, guest research, and communicating through COVID
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Episode 216 - Melissa Vogt talks about embracing all attractions, community involvement, and evolution of the dinner theater
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Episode 215 - Jared Reid talks about Florida Wildlife, listening to your guests, and 10Xing your attendance
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Episode 214 - Taylor Bybee talks about marketing to enthusiasts, documentary filmmaking, and engaging through YouTube
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Episode 213 - Kenny Funk talks about brand deposits, retail as gratuity, and one size fits one
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Episode 212 - Scott Drummond talks about building a playbook, employee empowerment, and protecting your employees
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Episode 211 - AttractionPros LIVE! at Florida Attractions Association
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Episode 210 - Tim Anderson talks about flea markets as an attraction, rides as an amenity, and knowing your demographic
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Episode 209 - Bridgette Bywater talks about shifting perspectives, leading as an introvert, and letting go of ego
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Episode 208 - John Wood talks about the evolution of dark rides, the best gags and surprises, creating memories and traditions
2021-08-31 439
Episode 207 - Paul Griffiths talks about follies, honoring heritage and cultural tourism
2021-08-24 368
Episode 206 - Josh & Matt talk about innovative new ways for guests to: wait in line, order food, and elevate the experience
2021-08-17 364
Episode 205 - Vince Kadlubek talks about crisis of imagination, giving agency to your guests, and adventuring into the unknown
2021-08-10 410
Episode 204 - Josh & Matt talk about the creative solutions to common issues, making efficiency visible and finding great guest service anywhere
2021-08-03 368
Episode 203 - Anna Danau talks about building confidence, acknowledging cultural norms, and training for new environments
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Episode 202 - Guy Nelson talks about creating iconic attractions, pre-pandemic pivots, and chasing blue oceans
2021-07-20 380
Episode 201 - Brian Yessian talks about telling stories through sound, how music impacts the experience, and minor details that mean a lot
2021-07-13 360
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