The Connected Insurance Podcast
Business
How do your customers feel when they call for service – and they’re put on hold? By you or their carrier. Joseph D’Souza tells the story of what happened when an insurance provider put him on hold. And he waited... And waited... And waited... Before he said, ‘Enough is enough!’
Then, he did something about it. Joseph created a ‘chat assistant’ – a bot that delivers customer service for independent insurance agencies. (And, it’s probably talking to someone’s insurance customer right now).
Join this fascinating conversation between Michael Jans and the founder of ProNavigator. An agent-friendly insurtech that promises a predictably great customer experience. Every time.
Joseph shares his insights on:
Please don’t miss this conversation with one of the insurance industry’s leading innovators.
What are other agents & brokers doing to thrive? What are the biggest trends affecting the retail insurance agent & broker? What are the most important strategies and tactics you need to grow faster? Find out here in the Connected Insurance Podcast, where Michael Jans discusses the biggest issues affecting the independent insurance agent and broker with the industry’s leading figures.
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