We know that the health care system can be confusing – never mind the actual medical care. It also is costly. And from changing coverage to high deductibles to co-pays and more, the question remains: Who pays?
Jonathan Wiik has an answer. Jonathan is a Principal in Healthcare Strategy at TransUnion. He’s also the author of “Healthcare Revolution: The Patient Is the New Payer.”
Wiik has spent much of his career examining the health care payments transformation. From his experience and research, Wiik outlines a system where, as he has written, “On average, healthcare consumers are now responsible for 30% to 35% of their healthcare bill1. Patient payment and collection practices are highly complex, and with high deductibles, patients have evolved into a primary payer source.” Further, Wiik acknowledges, the system means too many patients ultimately can face debilitating medical debt.
Wiik outlines a go-forward approach that reimagines the patient as a consumer – and offers ways in which payers, providers, and patients must come together in new ways to address our health care crisis.