Collection matching - how can you chase when you might have been paid

So, you check your corporate bank account and find a customer has paid their invoice.

The trouble is, who is the customer? Sometimes, the information supplied with the transfer is so scant you can only guess who sent it.

Or the customer is clearly identified, but they haven't specified which of your outstanding invoices they're paying.

If many of your invoices are for the same amounts, it's difficult to identify which have been paid, and which ones you still need to chase.

RIABU experts Simon Littlewood and Mark Laudi discuss how to overcome this dilemma and ensure all your invoices are settled.