If I had to place my finger on one or two items that delay reimbursement to your EMS organization, I would immediately state lack of signatures or insurance information on a patient care report (PCR). Every business survives on cash flow and part of the solution in ensuring a positive cash flow starts with crews in the field obtaining not only solid patient information but also the patient's insurance coverage and signatures.
This edition of the QMC Board & Collar looks closely at the importance behind getting the key insurance and signature elements the first time - all the time. Without this, there is no key to this reimbursement city.
Written by: C. Humphrey
Presented by: G. Harvat
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