Tell Me Something Good About Retail
Business
Patricia Fripp, CEO & Founder of Fripp, Says Work Smarter, Not Harder [Episode 111]
Bob Phibbs interviewed Patricia Fripp, past President of the National Speaker's Association,as she shared her journey from in-demand hairstylist in San Francisco and salon owner to speaker, speech coach, and sales trainer. She shared important rules of customer service, owning your own business and saying words that make you sound less-than-professional.
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