In this episode of This Has to Work, Martha Underwood, Head of Retail at BBVA Compass talks about what it takes to create meaningful corporate innovation, why intrapreneur is not a dirty word, how unnecessarily bad rental car customer experience is and that Chick-Fil-A might be one of the most innovative companies in any industry. All that and Martha's expertly chosen bumper music on this episode of This Has to Work!
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