Did you know that a 5% increase in customer retention can increase your company's profitability by 75%?
Crazy, right.
At WireBuzz, we love the saying, "small hinges swing big doors."
And optimizing your customer retention strategy is a small hinge that can have a BIG impact on your business, especially when you use video.
But most video marketing content focuses on acquiring new leads. There's far less information about using video to retain existing customers.
So in this episode, I'm going to share 3 customer retention techniques that WireBuzz deploys to delight our clients. Adopting these strategies into your business can help you manage a client’s anxiety after the sale, encourage them to champion you to their stakeholders, and positions you as the guru they want to learn from.
Plus, I’ll share a bonus tip that has helped eliminate poor inbound lead quality and time spent wasted on proposals that never had a chance.
If you feel like this will be valuable for you then tune in to this episode of Video Marketing Mastery!
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