How Do I Staying Connected With My Employees as a Retailer During Coronavirus? | Retail Today With Bob Phibbs, The Retail Doctor - Flash Briefing

Staying connected is really tough at this time in our retail lives. So what I want you think about today is if you have employees you’re paying to stay home right now don't forget that you should still be checking in with him every day. Make it a schedule and expect them to be on Zoom on time, dressed, and ready for work. If they are not being paid but they’re home, maybe you’ve laid them off, don't forget that you still want to hold on to these people so they come back to you.

So one thing I've done is done once a week is just invite them to a virtual lunch or an official cocktail hour and everybody brings whatever it is important time and you're just being people at that moment. Know that if you're not paying them you're not paying for this - it's a way to try to keep some normalcy in it.

When the all-clear is given, which will happen at some point, you want these people to come back in a good mood and they're going to remember the courtesies that you gave them for being of service now.

If you love what you heard on Retail Today, connect with Bob by visiting retaildoc.com or send a message to bob@retaildoc.com. Thanks for listening!