With a pandemic and a stressed-out workforce, we may be tempted to take it easy on our workforce and relax our standards. That, according to our guest Kate Vendemio of Mount Vernon Consulting, is the wrong answer! Kate talks to us today about the power of a concept known as radical candor. It's based on a book by Kim Scott and offers a powerful new model on holding people accountable while demonstrating that you care deeply about them.
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