The Value of Incremental Change Yielding Substantive Results. This Hub Session features a conversation with Bethanie Nonami, CEO of Marley Nonami, in which she uses data and metrics to tout the advantages of using small changes to make a big impact on customer experience. Hub Sessions took place at the 2020 Airport Experience Conference in Denver. We share these Hub Session recordings with you here courtesy of Plaza Premium Group, the Hub Session Sponsor.
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