Retail Focus 1/24/21 – 2021 Retail Industry Outlook; Addressing Technology in Retail in 2021

We’re joined by two interview guests this week—first is Rod Sides, the vice chairman and leader of U.S. retail for Deloitte, who speaks to details surrounding their 2021 Retail Industry Outlook and insights from leading retail executives on the year ahead. Then, Shash Anand, VP of Product Strategy at SOTI, joins us to address what a positive technology experience looks like for the 2021 consumer and areas retailers need to be cognizant of as they scale up in-store tech. In our news segment, we discuss a yearly convenience store report and how ownership is shifting in that retail space.