Laura Klein reflects on the lessons learned from over 20 years of working in and consulting to Silicon Valley tech startups, includingâŚ
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âď¸ Why do organisations resist UX research?
âď¸ What needs to be in place to maximise the value of UX?
âď¸ How did Eric Ries (author of The Lean Startup) shape her thinking?Â
âď¸ Do teams have to be happy to be effective in making great products?
âď¸ What do user researchers need to understand about product managers?
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Who is Laura Klein?
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Laura is the Principal of Users Know and one of the most well known personalities in the worlds of UX and product. She has worked as a UX designer, product leader and engineer. Laura is the author of âUX for Lean Startupsâ and âBuild Better Productsâ and the co-host of the podcast âWhat Is Wrong With UXâ. Both of her books have had a profound impact on the way that product people go about creating value for users and their organisations.
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Find Laura here:
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LinkedIn: https://www.linkedin.com/in/lauraklein2/
Website: https://www.usersknow.com/
Blog: https://www.usersknow.com/blog
Medium: https://medium.com/@lauraklein
Twitter: https://twitter.com/lauraklein
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Listen to Lauraâs podcast - What Is Wrong With UX:Â
https://www.usersknow.com/podcast
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Treat yourself to a copy of Lauraâs booksâŚ
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Build Better Products: A Modern Approach to Building Successful User-Centred Products
https://bit.ly/3ssmLOP
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UX for Lean Startups: Faster, Smarter User Experience Research and Design
https://amzn.to/3dQCnHC
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LinkedIn:Â https://www.linkedin.com/company/the-space-in-between/
Instagram:Â https://www.instagram.com/thespaceinbetw__n/
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Host: Brendan Jarvis
https://www.linkedin.com/in/brendanjarvis/