The Instant Journeyman's Podcast
Society & Culture
Today’s guest it Alicia Kwiatkowski! Alicia is the Assistant Director of Front Office - Guest Recognition at Faena Hotel in Miami Beach. Alicia has been in the hotel industry through some pretty crazy times. She has been through 2008 mortgage crisis and the 2020 COVID-19 Pandemic. Both had effected the travel industry in a major way. We talk about how she ended up in Miami, where she thinks the industry is headed and how it has been during the pandemic. If you are a travel nerd like me, this is a great podcast to learn about hotels and hear about one of my favorite luxury hotels out there.
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