How do you create attainable, measurable, and sustainable diversity goals? Eric Thomas is the Global Chief Diversity Officer of Genesys, a global market leader offering customer experience solutions, and manages its Diversity, Equity, and Inclusion. We hear why, and how, Eric uses data to provide useful and meaningful insights that help him not only drive his way forward but pivot when needed. Eric explains how to create a space for employees to have open conversations, and the measures to put in place to make sure their voices are heard. We begin to understand the importance of strategic conversations, how to promote systemic changes, and create plans for inclusive sustainability. Join us to start to understand how to ensure that you are focused on the right initiatives, recognize companies’ window-dressing attempts, and be an inclusive leader.
Key Points From This Episode:
Tweetables:
“Window dressing is when you have a lot of good marketing on your website, but you can’t point to any real material gains that you're making either in representation or in employee sentiment.” — Eric Thomas [0:11:29]
“DEI is a true key business imperative; it’s not a nice-to-have. Companies that are treating it like a nice to have or take the window dressing approach, they are short-changing themselves.” — Eric Thomas [0:13:08]
“What I don’t think we have yet is a collective effort or body that comes together across the industries to set standards and define what good DEI looks like so that you don’t just have your own self to benchmark against.” — Eric Thomas [0:17:25]
“It isn’t just about hitting that [diversity] goal; it is the work that has to happen, the attainment of that goal, and the work that goes into play that allows you to put in place a sustainable set of operating procedures.” — Eric Thomas [0:31:44]
Links Mentioned in Today’s Episode:
Eric Thomas on LinkedIn
Genesys
Talk Talent to Me
Hired
Play Ventures Head of Talent Joe Burridge
LKQ Director of TA Gordon Patterson
Black Crow AI Sr. Manager TA Kelsey Sorensen
Hewlett Packard Enterprise VP of Global TA & Onboarding Lavonne Monroe
Zephyr Head of Talent Nicolette Jackson
Northwestern Mutual VP HR Kara Hughes
SeatGeek Sr. Director of HR & TA Frank Cebek
Riceland Foods CHRO Lionel Riley
Multiverse Senior Director of Global Talent Veronica Salcido
AllTrails VP of People Doreen Ghafari
Paramount SVP of Talent Acquisition Russell Weaver
Northwestern Mutual VP TA Kelly Culler
Chevron HR Director, HR Talent Development Initiatives Julie Flowers
Primary Ventures VP Talent Jamie Sterrett
First Internet Bank Chief People Officer Lorraine Ortiz
Tyson Foods Head of HR Policy & Governance Ryan Loken
Hired CEO Josh Brenner: Hiring Predictions for 2024
Booz Allen Hamilton Director of Talent Development Jim Hemgen
Pearson CHRO Ali Bebo
Chief Talent Officer Ty Beasley, RSM US LLP
Create your
podcast in
minutes
It is Free
The Commercial Edge: Unleash the Power of People
The emPOWERed Half Hour
Reaching your Goals
Insights@work
Chief Change Officer
The Ken Coleman Show
Business Dad