Claire Hughes Johnson (Google, Stripe) discusses her new book Scaling People: Tactics for Management and Company Building. Claire talks about why she thinks vulnerability is so powerful, the pitfalls of transparency in leadership, how to build systems by building trust, and the difference between management and leadership.
LINKS & MENTIONS FROM THIS EPISODE
“Scaling People” by Claire Hughes Johnson https://press.stripe.com/scaling-people
Read “The Messy Marketplace” by Brent Beshore https://www.amazon.com/Messy-Marketplace-Selling-Business-Imperfect/dp/0998030007/ref=sr_1_1?crid=188DH4FFMN8IX&keywords=messy+marketplace&qid=1682524629&sprefix=messy+mark%2Caps%2C134&sr=8-1
Listen to “The Messy Marketplace” (episode 1 of the Permanent Podcast feed) https://www.permanentequity.com/themessymarketplacepodcast/introduction-a-note-from-the-author
Claire mentions “Bury My Heart at Conference Room B” by Stan Slap https://www.amazon.com/Bury-Heart-Conference-Room-Unbeatable/dp/1591843243/ref=tmm_hrd_swatch_0?_encoding=UTF8&qid=1682524772&sr=8-1
David mentions “Raising Emotionally Strong Boys” by David Thomas https://www.amazon.com/Raising-Emotionally-Strong-David-Thomas/dp/0764240714/ref=tmm_hrd_swatch_0?_encoding=UTF8&qid=1682524959&sr=8-1
Sign up for our weekly newsletter for operators, Permanent Playbook: https://www.permanentequity.com/newsletter
CONNECT
Claire on twitter https://twitter.com/chughesjohnson
Claire on LinkedIn https://www.linkedin.com/in/claire-hughes-johnson-7058/
Brent on twitter https:/https://twitter.com/BrentBeshore
Brent on LinkedIn https://www.linkedin.com/in/brentbeshore
Visit https://www.permanentequity.com/ for more
Sign up for our weekly newsletter for operators, Permanent Playbook: https://www.permanentequity.com/newsletter
Sign up for a new daily newsletter from Tim Hanson, Unqualified Opinions: https://www.permanentequity.com/unqualified-opinions
TIMESTAMPS
0:00 Intro & Who Is Claire?
2:08 “This One Scales to 11”
4:08 Why Write “Scaling People?”
13:08 One of Claire’s Most Pivotal Moments as a Manager
22:12 Transparency: Virtue or Vice?
28:22 The Challenges of Managing PEOPLE
36:38 The Power of Being Vulnerable
46:42 Why Dachshunds Are the Funniest Dogs
51:26 How Have Your Motivations Changed Over Time?
55:36 The Difference Between a Strong Manager and a True Leader
57:55 Why a Business Stays Small
1:06:35 How to Build Kindness Into Company Culture
1:10:45 Who Would You Send This Podcast To?
1:11:52 Legal Disclaimer
EPISODE CREDITS
Produced by David Cover
Additional editing & mastering by Ryan Lipman
Intro music by David Cover, Andy Freeman, Rhett Johnson, & Andrew Luley
Outro music by Jees Guy
WE STEWARD COMPANIES THAT CARE WHAT HAPPENS NEXT
Visit https://www.permanentequity.com/ for more
Sign up for Permanent Playbook, our newsletter for operators in the field: https://www.permanentequity.com/newsletter
Sign up for Unqualified Opinions, a new daily newsletter from our very own Tim Hanson: https://www.permanentequity.com/unqualified-opinions
Check out our other podcast episodes here: https://www.permanentequity.com/audio
LEGAL DISCLAIMER
This podcast is made available solely for educational purposes, and the information presented here does not constitute investment, legal, tax or other professional advice, and should not be construed as an offering of advisory services, or as a solicitation to buy, an offer to sell, or a recommendation of any securities or other financial instruments. The thoughts and opinions expressed by or through this podcast are those of the individual guests and speakers and do not necessarily reflect the views of Permanent Equity. The discussion on this podcast of any entity, product or service does not imply an endorsement thereof, and the guests may have a financial interest, whether through investment or otherwise, in one or more of any such entities, products or services. This podcast is presented by Permanent Equity and may not be copied, reproduced, republished or posted, in any form, without its express written consent.
How to Do Diligence Confidently (Ep. 5)
Building Your Diligence Team (Do Diligence Confidently Ep. 4)
The Process: From First Call to Close (Do Diligence Confidently Ep. 3)
Navigating Due Diligence to a Deal (Do Diligence Confidently Ep. 2)
We've Open-Sourced Our Diligence Process (Do Diligence Confidently Ep. 1)
John Marsh: Understanding People - Outside Insights
Bill D'Alessandro: The Hard Thing(s) About HoldCos - Outside Insights
Brett Hagler: Building A New Story - Outside Insights
Permanent Equity's Hiring Playbook
Coming Soon: Main Street Summit
Morgan Housel: The Psychology of Luck - Outside Insights
The Investment Team Is Hiring
How to See Your Strengths
What's Your Brand? - The Last 5 Minute Management
John Fio: Building a World One Hug at a Time - Outside Insights
SVB Fallout: 3 Ways to Mitigate Your Banking Risk (#3 Will SHOCK You)
Edge Case Decisions - 5 Minute Management
Chris Powers: Real Meaning & Real Estate - Outside Insights
Managing In Crisis - "5 Minute" Management
Create your
podcast in
minutes
It is Free
The Commercial Edge: Unleash the Power of People
The emPOWERed Half Hour
Aligned Money Show
Dubai Property Podcast
IBKR Podcasts
The Ramsey Show
The Clark Howard Podcast