Is your practice going to be replaced by robots? Should we run screaming away from the impending tech overlords?
This week, we're talking with Joshua Lenon, the Lawyer-in-Residence at Clio.
Earlier this year, Joshua reviewed dozens of new legal technology options across various categories, looking for the best of what's coming next. When we recorded, he hadn't published those reviews yet, so we didn't get into specifics in our interview, but he sheds light on the general trends of new legal tools, including integrated suites that create a seamless ecosystem that you'll be using in the near future.
But if you're listening to this, you know it's not just the technology that clients come for - we are more than the middleman that knows how to use a particular piece of tech.
We'll discuss the human element of applying legal tech and how we should should pick tools that enable us top better serve our clients, both the average clients and the exceptional ones.
Finally, we'll examine how to approach integrating new tech into your practice, and how to evaluate whether a product is a good fit or even necessary.
Follow Joshua on LinkedIn: https://www.linkedin.com/in/joshualenon/
Check out Josh's 31 Days of Legal Technology here: https://www.youtube.com/watch?v=Z6oxyfLv-RI&list=PLuYxGiM4s431n2qNRgeVKZbZJmaj0NDgG
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Spring Break! Plus, a Practical Guide to Come in Season 3...
S2 E13. Answering Our Show's Big Question
S2 E12. Recovering From Service Mistakes
S2 E11. Making Service Improvements
S2 E10. Maintaining Your Service Consistency
S2 E9. Setting Your Delivery Standards
S2 E8. Your People: Hiring, Training, and Managing
Service Delivery in the New Experience Economy w/ Joe Pine
S2 E7. Defining the Five Star Experience
S2 E6. Avoiding Red Herrings
S2 E5. Managing the Forest
Creating Frictionless Payment Experiences w/ Ben Brideaux - Live From Clio Cloud Con
S2 E4. What's Your Needle?
The Top 6 Factors Clients Use When Hiring a Firm w/ Nika Kabiri - Live From Clio Cloud Con
S2 E3: Your Firm's MISSION
Parsing Client Service vs. Experience w/ Jack Newton - Live From Clio Cloud Con
Live From Clio Cloud Con: 2022 Legal Trends Report w/ Joshua Lenon
S2 E2: Your Firm's VALUES
S2 E1: Your Firm's VISION
S2 E0: Five Star Bootcamp - The Five Star Method and What Service ISN'T
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