Alice Fournier is Chief Information Officer at ISS Americas where she executes the technology roadmap for the retail business, workplace technology and internal IT Infrastructure, with a focus on technology as a driver of productivity and business growth. Mike Petrusky asks Alice to share her perspectives on the importance of accepting and driving change, the role of AI and technology in facility management and corporate real estate, and the need to create a workplace experience that matches consumer expectations. They discuss creating a culture that embraces change, the challenges facing facility managers and the opportunity they have to shape the future of the built environment. Alice believes that AI has significant potential for predicting maintenance needs and optimizing asset lifecycles, but it requires clean, trustworthy, and available data. Mike and Alice agree that employee experiences need to mimic our seamless personal tech and they offer advice to help you deliver on expectations and be a Workplace Innovator in your organization!
Connect with Alice on LinkedIn: https://www.linkedin.com/in/alice-fournier/
Learn more about ISS A/S: https://www.issworld.com/en
Explore the latest Eptura Workplace Index Report: https://lp.eptura.com/content-eptura-workplace-index-Q3.html
Discover free resources and explore past interviews at: https://www.workplaceinnovator.com/
Learn more about Eptura™: https://eptura.com/
Connect with Mike on LinkedIn: https://www.linkedin.com/in/mikepetrusky/
Ep. 302: “You Have a Role” – Social Sciences for Successful Workplace Strategies with Leigh Stringer of Perkins&Will and Jomal McNeal & Stephen Smith of REWORC
Ep. 301: “The Secrets to Happiness at Work” – Finding Purpose, Belonging and Fulfillment in the Workplace with Tracy Brower, PhD of Steelcase
Ep. 300: “A Milestone Celebration” – Innovation and Inspiration for Facility Management, CRE, and Workplace Leaders with Kay Sargent, Geoff Snavely, and Sarah Sims, CWP
Ep. 299: “Be Well Lead Well” – Human-Centered Leadership and Creating a Thriving Workplace Culture with Renee Moorefield, PhD of Wisdom Works Group, Inc.
Ep. 298: “The Community Table” – How Food Encourages People to Connect and Enhances Workplace Experiences with Stafford McKay of Fooda
Ep. 297: “You Have That Data” – The Value of Cross-Functional Software Systems in Facility Management with Megan Riley, FMP of STERIS
Ep. 296: “Mentorship Unlocked” – The Science and Art of Setting Yourself Up for Success with Author Janice Omadeke, PMP
Ep. 295: “Enhance Our Wellbeing” – How a Culture of Belonging Creates Better Workplace Experiences with Bex Moorhouse of Invigorate Spaces Ltd.
Ep. 294: “Worknado” – Reimagining The Way You Work To Live with Author Shane Rodgers
Ep. 293: “Let It Breathe” – Patience, Leadership Lessons and Strategies for Effectiveness in FM with Larry Morgan, CFM, SFP, FMP of SAP
Ep. 292: “We Need Each Other” – Embracing Change in Facility Management and the Workplace with Podcast Host Mike Petrusky
Ep. 291: “Genius Spark” – Reignite Your Life, Your Team and Your Workplace with Author Rex Miller
Ep. 290: “Take The Lead” – A Podcast Crossover with IFMA’s Connected FM featuring Global Chair Dean Stanberry, SFP, CFM
Ep. 289: “Building A Better Future” – Sensors, Climate Technology and Sustainability in the Workplace with Elizabeth Redmond of R-Zero
Ep. 287: “Be Bold & Curious” – Evolving Workplace Experiences and Real Estate Strategies for 2024 with Anthony Parzanese of Dow Jones
Ep. 286: “Go Above and Beyond” – Balancing the Work-Life Equation in 2024 with Vik Bangia, MCR of Verum Consulting
Ep. 285: “Expect the Unexpected” – Workplace Design and Strategies to Improve Employee Wellbeing in 2024 with Rebecca Swanner of HED
Ep. 284: “Timeless Lessons” – Anthropology, Workplace Culture and the Power of Generative Organizations with Derek Newberry of co:collective
Ep. 283: “On My Way To Work” – Introducing A New Video Series Available Exclusively On YouTube with Podcast Host Mike Petrusky
Create your
podcast in
minutes
It is Free
The Commercial Edge: Unleash the Power of People
The emPOWERed Half Hour
Aligned Money Show
Gorse Culture PODcast : The H.R. Detective Agency!
HCI Leadership Revolution
The Ramsey Show
Planet Money