The Novalé Podcast: Behind the Bathrooms
Business:Entrepreneurship
Starting a business involves many things, but the most important is being honest and transparent. Understanding who you are, trusting and building trust in others and setting clear expectations with yourself and others in all aspects leads to better relationships, experiences and overall business.
Join Ben Le & Steve Novkovic from Novalé Bathrooms discuss the many impacts of transparency has on bathroom renovations and the business in general.
Episode Notes:
- Intro
- Why Steve wanted to start a podcast;
- Steve's beginnings as a tiler and transition to bathroom renovations;
- Why transparency and expectations are important for the customer;
- Transparency and the value in pricing & scope of works;
- How transparency helps the team members on-site;
- Transparency in reporting progress - the PM Tool;
- Transparency and documenting processes;
- Final words;
- Outro;
10: The Story of Novalé (pt. 1) - Starting the Business with Steve Novkovic (Director)
09: How to Grow Your Business Sustainably with Nasser Abdu (JFC Advisory)
08: How to Keep Your Subcontractor Happy with Wayne Vassallo (All Points Glass)
07: How to Use Your Numbers to Achieve Your Business Goals
06: Designing Your Dream Bathroom with Catherine Kirwan
05: The Value of a Great Supplier with Fred Hawach (from Reece Group)
04: Quality Assurance & Compliance with Bryan Dunlop
03: Delivering Quality in Your Trade Business Operations
02: Building Your Trade Business Team Right
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