The care exchange from Skills for Care
Business:Management
Series 3 Episode 4: Be less British, be more American
How do you become rated Outstanding in all five domains – not once but three times?
Hayley Taylor and Dan Gower-Smith from Avenues South East join the care exchange and talk about how they did just that. They share how they ensured that their values are embedded into everything they do throughout the organisation, the importance of culture and the work they do with families. They share the ‘smile moments’ they have experienced and the importance of celebrating the things that do go well, but also talk about learning from things that don’t go to plan and how they love to use a spreadsheet for everything!
Resources
S4 E7: The Single Assessment Framework represents an opportunity’
S4 E6: Recognise it, record it, evidence it
S4 E5: Nothing about you without you
S4 E4: I get most of my success on Sunday
S4 E3: What if I say the wrong thing?
S4 E2: Would you ever dance in the rain?
S4 E1: What is your favourite chocolate bar?
S3 E9: With good culture you can achieve anything - Skills for Care | The care exchange
S3 E8: Our aim is to break down barriers - Skills for Care | The care exchange
S3 E7: Power our carers through renewable energy - Skills for Care | The care exchange
S3 E6: Sometimes we need to take a breath and see the bigger picture - Skills for Care | The care exchange
S3 E5: It doesn’t matter the colour of the cat… - Skills for Care | The care exchange
S3 E3: I compare being a care home manager to a football manager - Skills for Care | The care exchange
S3 E2: I love data! - Skills for Care | The care exchange
S3 E1: It’s not a soft cushion, scented candles approach to leadership - Skills for Care | The care exchange
S2 E10: Perfection is the enemy of good enough - Skills for Care | The care exchange
S2 E9: Young people are the future of social care - Skills for Care | The care exchange
S2 E8: Registered managers are worth their weight in gold - Skills for Care | The care exchange
S2 E7: I don’t want to be just another suit - Skills for Care | The care exchange
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