The Credit Union Leadership Podcast
Business
We say we are about people helping people, but most of us are killing the industry softly with our teller stare. We discuss how service excellence is how we embody the value of helping people as Scott & Scott delve into a wealth of actionable advice to combat the dreaded, "Friday fatigue."
In this episode we cover:
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Jim Collison: Using CliftonStrengths to Build a High Performing Team
How to Avoid Feeling Like You Are Working At The DUMP
Dr. Elliott Jardin Office Hours
Ken Coleman: Finding Work That You Are Wired For
Dr. Elliot Jardin: How to use your Brain to Train
Service Excellence: What Can We Learn from The Food Service Industry?
Emily Leite: How Women Have Shaped Credit Union History
Patrick Kelley: Reduce Friction when Using Zoom in Learning and Development
How to Win with Digital Assets: A Case for Crypto in Credit Unions
Referral Sales: Use Systems To Improve Member's Lives
Becoming a Sales Champion: What Will Happen to Your Credit Union if You Ceased Selling
Coaching For Performance: Why Great Leaders Exploit Potential
Be a Leader That Leaders Want To Follow
Referral Sales: How To Be a Salesperson That People Like
Vertex: How To Be a Great Leader
Becoming A Sales Champion: Why Selling Sucks
Service Excellence: Why Freaky Fast Is Not Enough
Jump On In, the Water is Warm on The BandWagon
Why Mission Gives You Purpose
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