Maree Cameron PSM received the Victorian Public Service Medal in 2017 for her significant contribution to improving residential aged care. (She and I discuss her thoughts on quality and safety in residential aged care in a separate interview.) Over a long career focused on improving quality of care and life for residents, she has amassed considerable knowledge about what this takes.
So does this knowledge help - or hinder - when you're the one receiving care? Maree has had multiple encounters with the acute care sector over the past few years as a patient, and kindly agreed to share her thoughts on being on the 'other side of the bed'. In this interview we discuss what patient-centred care means to an informed patient who knows what it 'should' be and how it is defined from the provider perspective; but is this really what patients need - or want?
I'm very sad to report that Maree died in January 2024. This makes her interviews all the more important as part of her huge legacy that lives on.
What I know for (almost) sure about...why standards don’t guarantee good care: QNews October 2022
What should your clinical governance framework tell you? :What I know for (almost) sure. QNews Sept #2 2022
How to tell if you’re falling down the weak clinical governance rabbit hole: What I know for (almost) sure. QNews September#1 2022
Why ’Happy Staff, Happy Consumers’ isn’t Working: What I know for (almost) sure. August #2
The Elephant in the Quality Room. What I know for (almost) sure QNews August1
QNews June1 What I know for almost sure about...which CG system makes the most difference.
Why your Quality Meeting is ineffective (and possibly dull.) QNews May2
Making Quality a Priority QNews May1
XQQQS Me! (2) What COVID-19 is teaching us about...Staying Motivated to Create Great Care
XQQQS Me! (1) What COVID-19 is teaching us about Leading Great Care
'Person-centred care from the inside out' with Glenda Gorrie PART 2
'Person-centred care from the inside out' with Glenda Gorrie PART 1
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The quality of residential aged care:where to from here? - Maree Cameron Interveiw #1
How 525 days without a pressure injury changed a ward culture - Mel Wityk
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