Join the Ambulance Victoria Quality and Patient Experience Team as they explain the why, what and how of their strategic approach to creating Best Care for every ambulance patient, every time. What does it take to get everyone on the same page and wanting to provide a consistent standard of care in a state-wide organisation? AV is in the process of finding out! And check out their strategic plan overview, showing how their 'Patient Care Commitment' to Best Care is integral to what AV is all about.
What I know for (almost) sure about...why standards don’t guarantee good care: QNews October 2022
What should your clinical governance framework tell you? :What I know for (almost) sure. QNews Sept #2 2022
How to tell if you’re falling down the weak clinical governance rabbit hole: What I know for (almost) sure. QNews September#1 2022
Why ’Happy Staff, Happy Consumers’ isn’t Working: What I know for (almost) sure. August #2
The Elephant in the Quality Room. What I know for (almost) sure QNews August1
QNews June1 What I know for almost sure about...which CG system makes the most difference.
Why your Quality Meeting is ineffective (and possibly dull.) QNews May2
Making Quality a Priority QNews May1
XQQQS Me! (2) What COVID-19 is teaching us about...Staying Motivated to Create Great Care
XQQQS Me! (1) What COVID-19 is teaching us about Leading Great Care
'Person-centred care from the inside out' with Glenda Gorrie PART 2
'Person-centred care from the inside out' with Glenda Gorrie PART 1
No Harm Done Podcast episode 10 - we made it!
Is your quality system getting you where you want to go? The one page quality system performance assessment tool.
Accelerate your quality system results with this one shift
No Harm Done Podcast Episode 3: Congratulations, You're a Quality Manager!
The quality of residential aged care:where to from here? - Maree Cameron Interveiw #1
Is 'consumer-centred care' what consumers really need - or want? - Maree Cameron Interveiw #2
How 525 days without a pressure injury changed a ward culture - Mel Wityk
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