"When we select leaders, what we have found is leaders may have great, innovative ideas. They may be very driven to achieve. But if they're not inspiring people, if they're not demonstrating those interpersonal qualities that people see them as servant leaders, we've noticed that people are not willing to follow them. So we really emphasize that [serving] is exactly the quality that we want to see in leaders."
Ji-Yun Kang, Leadership Assessment and Selection, Mayo Clinic
We're Only Human -- Episode 146
All of the data indicate that a leader can make or break someone's experience at work. In this episode of We're Only Human, Ben talks with Ji Yun Kang, head of leadership assessment and selection at Mayo Clinic. Ji-Yun shares the key attributes the organization looks for in its leaders, including the things that push someone into the "no" pile when under consideration.
Ms. Kang also suggests how to evaluate if leaders are actually successful or not, offering examples that help to make this conversation very practical for companies that want to use their leaders to engage, develop, and retain their workforce.
This episode is sponsored by Workplace from Meta.
Links and Show Notes
Why HR Should Consider the CEBS Employee Benefits Certification
Unleashing the Power of Good Managers: Insights from CHRO Cheryl Gochis
Learning in the Age of AI with JD Dillon
Benefits Broker Turned HR Leader: How to Take Control of Employee Benefits
Can You Really Prove the Value of Learning and Training Activities?
A Case Study in Hiring with Intentionality, Not by Accident
Building a Career in HRIS and HRIT - Insights from the Trenches
The #1 Pay Transparency Priority for Employers
Turning Labor Market Insights into Talent Intelligence with Brian Jackson of Southwest Airlines
Skills, Potential, and Work Insights from Heidi Perloff of The Estée Lauder Companies
How to Skip 1,500 Interviews and Increase Quality of Hire
Can HR Really Work Remotely? How Eco’s Head of People Does It
3 People Leaders Share Frontline Employee Engagement Secrets
Listening to the Needs of 1700 People at Once at Getty Images
Case Study: How to Automate Hundreds of Hours of Onboarding Tasks
Talent Intelligence is the Future of Hiring
Recruitment Process Outsourcing Research: Value and Impact
From Talent Transformation to L&D Fundamentals with Mike Trusty of Fannie Mae
When Training Isn’t the Answer with Delta Dental’s Head of Learning
How Coca Cola Europacific Exposes External Candidates to Internal Culture Champions
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