Everett Harper from CARE's board talks about the role of the leader in learning from failure, taking action to correct problems, and creating psychological safety. Some tools he refers to in creating safe spaces to learn from failure are:
The Pre-Mortem: figuring out failures in advance, then building in mitigating actions before starting the project
Retros: short for retrospectives, a repeated process for projects, teams, initiatives or companies, to open up a blameless, psychologically safe environment for team members to learn, improve and mitigate future risks. For leaders, it is an opportunity to access information and knowledge from people closest to the customer / beneficiary.
Customer Development: articles from Steve Blank, Book by Cindy Alvarez , interview by Cindy (I love her work), 10 Things I've Learned about CD, and a basic "What is CD"
Learning from Humiliation, Shame, and Failure
A Fearless Climate
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Moving from publication to action
Start at the roots: how to turn around failure
Notes from a Failure Summit
A Magical Example of Adolescent Girls Leading
There was no blueprint: trying to make COVID-19 vaccines fast and fair
Too Many Trainings
Reimagining IMAGINE
The New Usual: Supporting Frontline Healthworkers as a goal, not a tool
Connecting Learning to Decisions
Cozy with the context
It is possible: Savings groups in emergencies
Getting Rigor Right
Balancing Risk and Agility: The benefits and challenges of 78 years of organizational expertise
Reigniting Empowerment: Redesigning staff diversity training to prevent harm
Avoiding Hothouse Flowers
Telling the Truth in Love
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Nonprofits Are Messy: Lessons in Leadership | Fundraising | Board Development | Communications