This week, to help us dissect the year in trust, we're joined by Dr Amy Ross Arguedas, a Postdoctoral Researcher Fellow at the Reuters Institute for the Study of Journalism. Between 2020 and September 2023, she worked on the Trust in News Project, and she’s currently a part of the team working on the Reuters Institute's annual Digital News Report.
Amy tells us about the work of the Trust in News Project, and how to go about measuring trust in a way which is useful. She explains how trust is affected by political divisions and whether the impact of publisher mistakes is long-lasting, as well as the opportunities for more traditional sources to engage younger people.
We also explore the potential impacts of AI on trust; how transparent should publishers be with their use of it, as well as the risks and opportunities AI presents for the fight against misinformation.
Trust, disinformation and how publishers have responded this year will be one of the chapters we explore as part of our upcoming Media Moments 2023 report. Find out more and pre-register for the report here.
The Atlantic's Nicholas Thompson on milestones, paywalls, and setting future goals
Media Briefs: Setting new KPIs to rescue SMB display-ad revenues
Podnews' James Cridland on running a profitable newsletter-first publication
The Wall Street Journal's Edward Hyatt on the changing SEO landscape
TotallyEV's Chris Minasians on building audience trust in product reviews
The Telegraph's Maire Bonheim and David Alexander on newsletters for different business goals
War correspondent Jane Ferguson on how tech is evolving conflict reporting
Immediate Media's Ridhi Radia on making inclusion a strategic priority
JournalismAI's Tshepo Tshabalala on practical AI use cases for small newsrooms
Media Briefs: Democratising AI for publishers
The Economist's Nada Arnot on why publishers should be running more brand campaigns
The Quality Edit's Lauren Kleinman & Lee Joselowitz on performance publishing
The Paper's Oliver Gabe and Owen Davies on print, community, and eating competitions
Futureproofing local news: Tools and trends that will shape the next decade
Futureproofing local news: Evolving company culture and practice
Futureproofing local news: Finding resilient business models
Futureproofing local news: State of the market
Integrating AI into newsrooms: experiment, report, measure
AI in the newsroom: Opportunities, regulation and risk
Project 23’s Elaine dela Cruz on creating DE&I programmes in media
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