In this grooving session, Kurt and Tim share how to conduct a behavioral diagnosis. A behavioral diagnosis is a tool we use to uncover the underlying drivers of behavior inside an organization to bring about meaningful change, all with the use of applied behavioral science.
Kurt and Tim have been conducting behavioral diagnoses for many years and have found that leaders often don’t understand why their employees behave the way they do – particularly when it comes to employees response to changes in the workplace. Leaders all too often expect announcements of corporate changes will be met by rational responses from the employees. However, people are not always rational, and to make things more difficult, don’t understand their own motivational drives.
This renders surveys and employee satisfaction studies irrelevant because theses tools don’t get to the heart of the behavioral beast. In order understand the drivers of employee behavior, you must go below the surface. That’s where the behavioral diagnosis comes in.
The process of a behavioral diagnostic varies from situation to situation, but typically begins with identifying the key strategic objectives through interview key stakeholders (leadership, typically). Then we research the status quo: what is the culture, what programs are in place, what are the current behaviors of the employees and why are they doing those things? Next we conduct interviews and/or focus groups to get at the underlying motivational drives of the employees.
After a complete analysis of trends and available data, Kurt and Tim make recommendations to the leaders and develop interventions to bring about change.
If you’re interested in learning more about a Behavioral Diagnosis for your organization, please contact us so we can start a conversation.
© 2020 Behavioral Grooves
Kurt Nelson: @WhatMotivates
Tim Houlihan: @THoulihan
Links“A Battle Between Sales & Marketing” by Tim Houlihan: https://www.behavioralchemy.com/the-battle-between-sales-and-marketing
Ask the Right Question, Get the Best Answer | Jeff Wetzler
Break Autopilot with Intentional Living | Norman Farb and Zindel Segal
The Secret Power of Rituals | Michael Norton
The Science of Influence: Nudges in Action | Silvia Saccardo
Unlock Workplace Happiness | Gonzalo Camiña Ceballos
Tuned In or Tuned Out? | Nuala Walsh
The Burnout Breakthrough | Kandi Wiens
Turning Anxiety into Assurance | Dr. Julia DiGangi
Grooving on: Starting a Movement
Grooving on: Side Projects
...Ridiculous Ep. 5: The Future
...Ridiculous Ep. 4: Behavioral Economics Goes Mainstream
...Ridiculous Ep. 3: Children of Unlikely Parents
...Ridiculous Ep. 2: Importing Psychology
...Ridiculous Ep. 1: Beyond Anomalies
Make Great Decisions | Elspeth Kirkman
Trailer: They Thought We Were Ridiculous
Unlocking Intimacy: The Power of Questions | Topaz Adizes
The Key to Boosting Retirement Savings | John Beshears
Decoding Behavior Change | Bri Williams [Republish]
Create your
podcast in
minutes
It is Free
The Poetry of Science
Hidden Brain
The Science of Happiness
The Psychology Podcast
Therapist Uncensored Podcast