We're joined by Chris Longo, Director of Customer Success at Varicent. Varicent is the industry leader in Sales Performance, Sales Planning and Incentive Compensation Management software. Chris leads a team of Enterprise Customer Success Managers (CSM) and he shares the attributes he looks for that indicate a person will be a GREAT CSM. You also need to hear how Chris trains his team to improve in an area CSMs need the most development!
Chris's Revenue Rules:
Connect with Chris on LinkedIn: https://www.linkedin.com/in/chrislongovaricent/
Where you can listen:
An Entrepreneurial Mindset is the Foundation for Growth - The Revenue Hustle #36 - Meenu Popli
Be 10x Better Than the Competition - The Revenue Hustle #35 - Sanjay Verma
Value Creation is King, NOT the Customer -The Revenue Hustle #34 - Aakash Shirodkar
Understanding Sales Ecosystems - The Revenue Hustle #33 - Patrick Hogan
Navigating the Transition to Sales Leadership - The Revenue Hustle #32 - Barbara Pawar
Understanding WHY drives growth and financial performance - The Revenue Hustle #31- Anand Seshadri
Professional Services Breed Authentic Relationships - The Revenue Hustle #30 - Cole Mayer
Storytelling fuels the soul of an organization - The Revenue Hustle #29 -FX Reodo
Define the Success DNA of your sales team - The Revenue Hustle #28 - Stephen D’Angelo
Transforming the Buyer-Seller Relationship- The Revenue Hustle #27 - Jaime Konzelman
Operationalize The Customer Voice - The Revenue Hustle #26 - Madi Rawlins
Customers Are People Too - The Revenue Hustle #25- David Karp
Caring For Your Customers - The Revenue Hustle #24 - Subha Shrinivasan
Managing Customer Expectations - The Revenue Hustle #23 - Rhodette Zuniga
The ABCs of Customer Success - The Revenue Hustle #22 - Angela Hooper
Sales Cannot Do It Alone - The Revenue Hustle #21 - Mike Weir
The Value of CS Ops - The Revenue Hustle #20 - Jeff Heckler
Keys to Successful Sales Transformations - The Revenue Hustle #19 - Steve Frost
Net Revenue Retention Is the New North Star - The Revenue Hustle #18 - Michael Maday
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