Winning with AI

The agentic travel agent with Glenn Fogel, CEO of Booking Holdings Inc.

Would you trust an agentic AI travel agent to book your next vacation – the travel journey, the hotel, even the activities? That future might be coming, but it’s more complicated than you might think. Glenn Fogel joins the podcast today to talk about the AI transformation of the travel industry. He is the CEO of Booking Holdings Inc., the parent company of Booking.com, Priceline, Agoda, OpenTable and KAYAK.Glenn shares with Sarah and Andrew how Booking Holdings is using AI to bring a new level of customer care and personalization to their travel journeys.Join the Conversation: To learn more about the Winning with AI podcast check out (https://www.bain.com/insights/topics/winning-with-ai-podcast/) or hit the link for additional AI Insights (https://www.bain.com/insights/topics/ai/)Bain & Company LinkedIn | / bain-and-company  Bain & Company X | https://x.com/BainandCompany 

Is the job-pocalypse real? with Denis Machuel, CEO of The Adecco Group

Are the popular media fears about AI’s impact on the job market real? And how are those narratives changing how leaders are hiring today?Denis Machuel, CEO of The Adecco Group, a world leading employment agency joins Sarah and Andrew to share the data. With The Adecco Group’s focus on hiring and talent development, he has a uniquely qualified view on where employment is truly headed – and where AI is changing the game. Denis shares his own strategies within The Adecco Group to upskill and automate recruitment duties, and get the company excited to onboard this new moment – putting people first.Join the Conversation: To learn more about the Winning with AI podcast check out the Winning with AI website (https://www.bain.com/insights/topics/winning-with-ai-podcast/) or hit the link for additional AI Insights (https://www.bain.com/insights/topics/ai/)Bain & Company LinkedIn | / bain-and-company  Bain & Company X | https://x.com/BainandCompany 

AI and the future of pharma with Bob Bradway, CEO of Amgen

How do you get ahead, when all of your competitors have access to the same revolutionary AI tools? According to Bob Bradway, CEO of Amgen, it’s by getting a head start.Bob Bradway started his digital transformation at Amgen when he took the helm 14 years ago. Today, driven by AI, they’re transforming every step of their business with forward-thinking and discretion. And looking ahead at agentic innovations, he’s getting his hands on the keyboard to lead from the top.  Hear how AI is transforming not just how new drugs are developed, but how the people behind the drugs work and think.Join the Conversation: To learn more about the Winning with AI podcast check out (https://www.bain.com/insights/topics/winning-with-ai-podcast/) or hit the link for additional AI Insights (https://www.bain.com/insights/topics/ai/)Bain & Company LinkedIn |  / bain-and-company  Bain & Company X | https://x.com/BainandCompany 

Owning the tech stack with David Gibbs, the former CEO of Yum! Brands

Leaders developing new tech stacks wonder: should I build, or buy? David Gibbs says: both. At Yum! Brands (parent company of KFC, Pizza Hut, Taco Bell and Habit Burger & Grill), he developed a centralized tech stack that integrates AI into every part of the customer experience. It’s a revolutionary move, but it didn’t happen overnight. David Gibbs shares the decade of evolution it took to bring AI innovation to Yum’s restaurants and franchisees around the world. And maybe more importantly, how he led this transition, prioritizing risk-taking and moving fast.Join the Conversation: To learn more about the Winning with AI podcast check out (https://www.bain.com/insights/topics/winning-with-ai-podcast/) or hit the link for additional AI Insights (https://www.bain.com/insights/topics/ai/)Bain & Company LinkedIn |   / bain-and-company  Bain & Company X | https://x.com/BainandCompany 

The advantage of scale with Robert F. Smith, founder & CEO of Vista Equity Partners

What can a leader learn from transforming not just one company, but a portfolio of 90+ companies using AI? Sarah Elk and Andrew Ng are joined by Robert F. Smith, the founder of Vista Equity Partners, whose portfolio spans nearly 100 tech companies. Robert shares the story of launching Vista’s Agentic AI Factory, which is harnessing the power of scale to support transformation across his portfolio of companies. And, Robert shares how he thinks about leading other leaders, and how sharing successes and missteps can help the entire tech ecosystem. Join the Conversation: To learn more about the Winning with AI podcast check out (https://www.bain.com/insights/topics/winning-with-ai-podcast/) or hit the link for additional AI Insights (https://www.bain.com/insights/topics/ai/)