Consumer Focus with Martin Newman
Business
Martin is joined by David Wright, CEO of Pattern, the premier platform for global ecommerce. Pattern is a leading player in ecommerce intelligence, marketplace management and omnichannel retail strategy and execution for brands around the world. David shares his insights managing a hyper growth business that is partner obsessed, data centric as well as trends in the direct to consumer space and the mega marketplaces. Listen to how Pattern have a driven their own company culture to inform customer centricity to deliver best service at the best prices.
How do businesses truly become socially responsible?
Autonomous vehicles will change the last mile experience forever
Creating a brand with people, purpose, performance and product at its core
Sustainability - Plan A to B
How can consumers and brands be more sustainable with clothing?
How shops and consumers can reduce plastic waste
Could Brexit be a good thing for British business?
How could cosmetic brands engage better with minority customers?
How can charities help the community and deliver great customer service?
Multi-sensory packaging for visually impaired customers
How can airports make Middle Eastern customers feel more welcome?
How can stores make customers with hearing impairments feel more welcome?
Giving sweet-toothed customers a sensory chocolate-buying experience
What could stores do to make Jewish customers feel more welcome?
How can brands engage better with customers with ‘invisible’ disabilities?
Is online behaviour evolving?
What can store assistants teach us about our customers?
Can you ever really understand your customers?
What does AI mean for today’s customers?
What does Brexit mean for business?
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