As experts, managers or leaders, we often seek to help others by talking, talking, talking. But what if we didn’t talk and just listened?
This week in The Mind Tools L&D Podcast, Ross and Gemma are joined by Georgie Rudd, an executive coach, to discuss the trials and delights of listening.
We explore:
· reasons that we don’t listen well
· the consequences of not listening (and of listening!)
· how we can improve listening skills.
Georgie recommended Nancy Klein as an expert on listening and techniques to improve. Time to think is a good place to start: amazon.co.uk/Time-Think-Listening-Ignite-Human/dp/0706377451
You can find out more about Liz Wiseman’s concepts of multipliers and diminishers in her book Multipliers: amazon.co.uk/Multipliers-Best-Leaders-Everyone-Smarter/dp/006239066X
In ‘What I Learned This Week’, Gemma spoke about the widest fairy ring in the world. John Wright reports that it’s around 800m across in A spotter’s guide to countryside mysteries, but a quick internet search revealed this to be a questionable fact.
For more from us, including access to our back catalogue of podcasts, visit mindtoolsbusiness.com. There, you'll also find details of our award-winning performance support toolkit, our off-the-shelf e-learning, and our custom work.
And, this week, we’re giving a special shout out to our Learning Performance Benchmark. Not sure how your L&D function is performing? Find out now, for free: mindtools.com/business/products/lpb/
Connect with our speakers
If you'd like to share your thoughts on this episode, connect with our speakers on LinkedIn:
· Gemma Towersey
· Ross Dickie
· Georgie Rudd
Georgie can also be contacted via her website: https://www.ruddcoaching.co.uk/
336 — Who says learner surveys ain't sexy?
335 — Adjacent learning
334 — Turning pressures into opportunities
333 — What will be hot in workplace L&D in 2023?
332 — How to choose a learning platform
331 — Six ways to engage employees
330 — The Happy Manifesto: Revisited
329 — No budget? No problem!
328 — The Mind Tools L&D Podcast Awards
327 — How to win an industry award
326 — Reject the gloom: L&D is getting better
325 — Christmas Special: Home Alone
324 — Navigating L&D jargon
323 — Making decisions with data and intuition
322 — Learning design: Lessons from Scottish Games Week
321 — Multimedia in learning design
320 — Three research papers with Jane Bozarth
319 — Remote learning for a distributed workforce
318 — Podcasts for workplace learning
317 — Halloween Special: Edgar Allan Poe and ‘unity of effect’ in learning design
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