As experts, managers or leaders, we often seek to help others by talking, talking, talking. But what if we didn’t talk and just listened?
This week in The Mind Tools L&D Podcast, Ross and Gemma are joined by Georgie Rudd, an executive coach, to discuss the trials and delights of listening.
We explore:
· reasons that we don’t listen well
· the consequences of not listening (and of listening!)
· how we can improve listening skills.
Georgie recommended Nancy Klein as an expert on listening and techniques to improve. Time to think is a good place to start: amazon.co.uk/Time-Think-Listening-Ignite-Human/dp/0706377451
You can find out more about Liz Wiseman’s concepts of multipliers and diminishers in her book Multipliers: amazon.co.uk/Multipliers-Best-Leaders-Everyone-Smarter/dp/006239066X
In ‘What I Learned This Week’, Gemma spoke about the widest fairy ring in the world. John Wright reports that it’s around 800m across in A spotter’s guide to countryside mysteries, but a quick internet search revealed this to be a questionable fact.
For more from us, including access to our back catalogue of podcasts, visit mindtoolsbusiness.com. There, you'll also find details of our award-winning performance support toolkit, our off-the-shelf e-learning, and our custom work.
And, this week, we’re giving a special shout out to our Learning Performance Benchmark. Not sure how your L&D function is performing? Find out now, for free: mindtools.com/business/products/lpb/
Connect with our speakers
If you'd like to share your thoughts on this episode, connect with our speakers on LinkedIn:
· Gemma Towersey
· Ross Dickie
· Georgie Rudd
Georgie can also be contacted via her website: https://www.ruddcoaching.co.uk/
276 — A Mind Tools Christmas Carol
275 — Into the metaverse
274 — Book club: Rebel Ideas
273 — Hybrid (net)working
272 — Non-binary thinking and the tetralemma
271 — Jobcraft Country
270 — Emotional wellbeing at work: The research
269 — Unlock insights with benchmarking
268 — Sales enablement
267 — Spaced learning
266 — Supercharged skills for learning professionals
265 — Setting boundaries
264 — What's in your L&D book bag? (Part 3)
263 — The Mind Tools Book Club: Moneyball
262 — Mind Tools Mailbox: Your questions answered!
261 — Drama for learning
260 — Unlearning what we've learned
259 — What is organisational learning?
258 — Are learner surveys a waste of time?
257 — Creating an organizational learning strategy
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