As experts, managers or leaders, we often seek to help others by talking, talking, talking. But what if we didn’t talk and just listened?
This week in The Mind Tools L&D Podcast, Ross and Gemma are joined by Georgie Rudd, an executive coach, to discuss the trials and delights of listening.
We explore:
· reasons that we don’t listen well
· the consequences of not listening (and of listening!)
· how we can improve listening skills.
Georgie recommended Nancy Klein as an expert on listening and techniques to improve. Time to think is a good place to start: amazon.co.uk/Time-Think-Listening-Ignite-Human/dp/0706377451
You can find out more about Liz Wiseman’s concepts of multipliers and diminishers in her book Multipliers: amazon.co.uk/Multipliers-Best-Leaders-Everyone-Smarter/dp/006239066X
In ‘What I Learned This Week’, Gemma spoke about the widest fairy ring in the world. John Wright reports that it’s around 800m across in A spotter’s guide to countryside mysteries, but a quick internet search revealed this to be a questionable fact.
For more from us, including access to our back catalogue of podcasts, visit mindtoolsbusiness.com. There, you'll also find details of our award-winning performance support toolkit, our off-the-shelf e-learning, and our custom work.
And, this week, we’re giving a special shout out to our Learning Performance Benchmark. Not sure how your L&D function is performing? Find out now, for free: mindtools.com/business/products/lpb/
Connect with our speakers
If you'd like to share your thoughts on this episode, connect with our speakers on LinkedIn:
· Gemma Towersey
· Ross Dickie
· Georgie Rudd
Georgie can also be contacted via her website: https://www.ruddcoaching.co.uk/
256 — Discovering 'Jobs To Be Done'
255 — The MindTools Book Club: Noise
254 — Social by Design: Revisited
253 — One year on: How L&D leaders have responded to Covid
252 — Employee engagement: Are you listening?
251 — Animation for learning
250 (Bonus) — Gemma Paterson and Danny Seals: Full interview
250 (Bonus) — Sukh Pabial: Full interview
250 (Bonus) — Myles Runham: Full interview
250 — Documentary Special: What can L&D learn from product management?
249 — Starting a career remotely
248 — Forging a career in L&D
Farewell Good Practice, hello Mind Tools!
247 — Takeover special! How to podcast
246 — The surprising truth about innovation
245 — The menopause at work
244 — The value of benchmarking
243 — Working with vendors
242 — The unspoken rules of work
241 — Does diversity training work?
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