If you work in L&D or HR and are looking to procure any kind of service, how do you know who to trust? If you work for a vendor or supplier, what approach do you take?
On this week's episode of The Good Practice Podcast, Ross G is joined by L&D buyer Gemma Paterson and L&D seller Danny Seals to explore vendor relationships.
We discuss:
Show notes
Some of the stats Danny referenced were taken from this infographic by Invesp: invespcro.com/blog/the-importance-of-online-customer-reviews-infographic/
The importance of customer reviews is further covered by Econsultancy at: econsultancy.com/ecommerce-consumer-reviews-why-you-need-them-and-how-to-use-them/
The difficulties created by the 'Spotify Model' are discussed here: agility11.com/blog/2020/6/22/spotify-doesnt-use-the-spotify-model
In 'What I Learned This Week', Gemma spoke about Hans Rosling's book Factfulness: en.wikipedia.org/wiki/Factfulness:_Ten_Reasons_We%27re_Wrong_About_the_World_%E2%80%93_and_Why_Things_Are_Better_Than_You_Think
Rosling's TED talk is online at: ted.com/talks/hans_rosling_the_best_stats_you_ve_ever_seen
The podcast that Ross recommended was 'Great Minds on Learning: The Cognitivists with Donald Clark', available online at: johnhelmerconsulting.com/great-minds-on-learning-the-cognitivists-with-donald-clark/
You can find more about Danny's recommendation service, Venndorly, at: venndorly.com/
For more from us, including access to our back catalogue of podcasts, visit emeraldworks.com. There, you'll also find details of our award winning performance support toolkit, our off-the-shelf e-learning, and our custom work.
Connect with our speakers
If you'd like to share your thoughts on this episode, connect with our speakers on Twitter:
392 — Adaptive vs linear courses: Which performs better?
391 — Knock out your tasks with timeboxing
390 — Joining forces with your brain
389 — Coaching for all
388 — Public speaking in L&D
387 — Bringing spaced practice into workplace learning
386 — How do we leverage AI for education?
385 — Building a modern learning ecosystem
384 — What will be hot in workplace L&D in 2024?
383 — Designing learning for the charity sector
382 — You don’t have to talk to add value
381 — Are you a trusted learning advisor?
380 — A holistic approach to workplace wellbeing
379 — How many Rosses does it take to adopt AI?
378 — Management development: Doing more with less
377 — AI in L&D: The State of Play
376 — Enhancing the employee experience
375 — Rockin’ Around The ChatGPT
BONUS — From the desk of 'The L&D Dispatch' newsletter
374 — VR for coaching and soft skills
Create your
podcast in
minutes
It is Free
The Commercial Edge: Unleash the Power of People
The emPOWERed Half Hour
HCI Leadership Revolution
Human Capital Leadership
The Power of Music Thinking
BusinessWISE
Business Wars