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How companies today are accommodating new ways of working
Quote from Guest: “Customers shouldn’t feel that the environment owns them, but that the environment is theirs to do with as they will” - Dan
Summary: Dan Pilling, Workspace Strategy Consultant at TSK Group, joins Bold founder Caleb for Episode 8 of Season 8. In this episode Dan shares how physical workplaces can be strategic in supporting the purpose of our work, including how to think about the office as a “creative factory”.
You will hear insights on delivering a strategy that creates an inclusive environment and whether ‘brand’ is just a sticker or does it in fact influence customer’s decisions.
Dan and Caleb discuss some trends that are magnetising people to come back to the office and what’s driving the cadence to come back into a physical space as a team.
Connect with Dan on LinkedIn
Connect with Caleb on LinkedIn
If you have any questions or feedback on this episode, email podcast@workbold.co
Value Bombs:
An office doesn’t have to be an Instagram queen of an environment, it just has to deliver the facilities that people need to have that great day at work - Dan
One of the key trends to think about is what elements are going to magnetise people coming back to the office, rather than mandating it - Dan
When we think about that idea of community, the idea of common purpose, the shared values, that's the essence of a business - Dan
It's been great to see the evolution and to see that both customers and landlords are embracing Space-of-a-Service, co-working and flex - Caleb
Coworking is no longer just for startups - Dan
Timestamps:
[6:50] Dan shares what his role as Workspace Strategy Consultant entails.
[8:17] Delivering a strategy that creates an inclusive environment.
[10:07] Dan talks about being on the Workplace Geeks podcast.
[12:29} Seeing the office as a ‘Creative Factory’.
[14:40] Dan elaborates on what a ‘Creative Factory’ looks like.
[16:46] The language of collaboration.
[18:10] The trends and themes surrounding how companies are reinventing their offices.
[21:40] The Space-as-a-Service footprint and flex.
[25:39] How community plays a role in the future of the office.
[27:25] The integration of community into designing a workspace.
[29:57] The change in Space-as-a-Service operators.
[32:09] Is a brand just a sticker or does it really influence customer’s decisions?
Resources:
Workplace Geeks Podcast
Frog Virtual Tour
The 3 C’s of CRE, Caleb Parker
Shoutouts:
Frog
Kelloggs
Sodexo
Eversheds Sutherland
About Dan Pilling:
With over 25 years experience in the design and build field, Dan helps organisations formulate workplace strategies which acknowledge the complex and uncertain times that we live in. Considering people before property, Dan’s methodologies and evidence-based approach inform the case for change at large corporate organisations whose supply/demand equation for office accommodation has been forever impacted by hybrid work patterns.
He believes that the future of the office is still bright: a future that needs to consider experience ahead of cost cutting, supports diverse work activity ahead of desk-presenteeism and looks to create future reconfigurability ahead of space ownership and status.
Working at TSK Group as part of the consultancy team, he is currently working with a number of high profile organisations to support reshaping their office portfolios to best respond to the work landscape of the future.
Connect with Dan on Twitter
Sponsors:
Headline Sponsor: TSK
TSK creates inspiring workplaces for some of the world’s biggest brands across the UK and Ireland. They've been working for 25 years to deliver the best employee experiences and the vision of their clients. Not only do they create great places to work, TSK share workplace content every week from the latest data to inspiring spaces they’ve designed and built. You can read their latest insights at www.tskgroup.co.uk or check out their LinkedIn and Instagram pages to become a follower, fan and friend.
TSK publish weekly thought leadership, research and content featuring their team, clients and partners about workplace, commercial interiors, hybrid working and how others have prospered from investing in workplace. You can check their latest publications and video content in the show notes by signing up to their weekly ‘work made better’ newsletter or visit tskgroup.co.uk.
Fortune Favours the Bold
Bold merges property management & Space-as-a-Service to help office customers grow faster and drive asset value. Bold is a real estate brand owned and operated by NewFlex (www.workbold.co)
Future Proof Your Portfolio with NewFlex
NewFlex delivers and manages a range of branded solutions for every type of building, in every type of location, for every type of occupier. Including the flexibility to develop your own brand. All enabled by flexible management contracts where we are invested in making money for you. (www.newflex.com)
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