With omnichannel shopping on the rise, consumer behaviors are changing. This is paving the way for a tech-fueled reset in retail, spanning brick-and-mortar stores and ecommerce alike. We discuss this with:
Saad Siddiqui, COO, Veeve, Seattle: Siddiqui shares what inspired his team to create a smart shopping cart, how customer and retailer feedback helped the team iteratively improve the cart’s functions and design, and how the team is handling implementation projects as operations scale up.
Simon Molnar, founder and CEO, Flagship, Sydney: Molnar discusses why his team developed tech to give brick-and-mortar retailers real-time data on their products, how customers and in-store staff are responding to this tech in a pilot in Sydney, and why he believes teams should be looking to innovate both in-store and online.
Key themes
[01:03] How changing customer preferences are fueling innovation in retail
[02:22] Taking a customer-centric approach to develop the Veeve smart cart
[06:28] Using data, first-hand customer feedback for iterative improvements
[10:34] How tech can bridge customers’ in-store and online experiences
[12:42] A new way for brick-and-mortar retailers to get real-time data on products
[15:22] Merging digital and in-store shopping in the Edit Collection pilot
The Need for Speed—Delivering Rapid Response Projects
The Long Haul—Future-Proofing Infrastructure
Winning on Strategy—The Power of Project Delivery with guest Felipe Daguila
Managing Volatility — Adapt or Fail with guest Jennifer Mercer
Career Development — Landing Your Dream Job with guest Manuel Salero Coca, PMP
Innovation - Changing the Game with guest Alice Pollard
Women in Project Leadership - Gaining Ground with guest Jane Canniff
PMI EMEA Congress Special Episode - The Demands of Digitization
IBM PM Center of Excellence — Staying Relevant with guest Jim Boland
Transformation — Momentum and Mindset with guest Kevin Murphy
Team Leadership — Maximizing Potential with guest Andy Kaufman
Transformation — Risks and Rewards with guest Kevin Murphy
Culture — Millennials in the Workforce with guest Dana Brownlee
2017 Project of the Year — Complexity and Risk w/ Guest Doug Greenwell
Social Good — Leading Development Projects with guest Jane Canniff
Communication — The Path to Payoff with guest Oren Klaff
Digital Transformation — What It Takes with guest Anand Swaminathan
Creativity — Part of the Process with guest Scott Berkun
Agile Ways — An Ongoing Journey with guest Lauri Bingham
Communication — Pitching Your Projects with guest Oren Klaff
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