With all its associated technologies (neural networks, symbolic reasoning, search algorithms, probabilistic reasoning, expert systems, and more), AI has been evolving in universities, the government, and corporations for decades. But only those with a keen interest in this technology have been paying close attention to its progress. Meanwhile, a chatbot helped you when you contacted support. Or you used Alexa or Siri to answer a question, play some music, turn on your lights, buy something online, pay your bills, or tell a joke. In our lives, we have caught glimpses of AI’s potential but no clear line of sight as to how powerful the underpinning technologies have become or how quickly they are evolving.
With the unveiling of ChatGPT and similar tools, we are now face to face with the AI era. In his book, Impromptu: Amplifying Our Humanity Through AI, Reid Hoffman says, "Much of what we do as modern people—at work and beyond—is to process information and generate action. GPT-4 will massively speed your ability to do these things, and with greater breadth and scope. Within a few years, this copilot will fall somewhere between useful and essential to most professionals and many other sorts of workers. Without GPT-4, they’ll be slower, less comprehensive, and working at a great disadvantage.
The Payments Industry is interesting because it is constantly changing, and technology has always been a significant change agent. For decades, networks, processors, PSPs, merchants, and financial institutions have invested in technology to increase adoption, create new services, manage risk, and accelerate initiation, clearing, and settlement.
In this episode, Yvette Bohanan is joined by Frank Young, a 35-year veteran of the fintech space, and Glenbrook’s Russ Jones to think about how AI might transform the payments industry and how organizations should mobilize for this transformation. It’s time to start talking about this topic seriously - with each other - and not just asking ChatGPT.
Episode 79 - The Last Mile: Domestic Connectivity in Ecommerce - Steve Villegas, PPRO
Episode 78 - Identity Verification in Fraud Prevention - Ajay Andrews, Whitepages
Voice Enabling the Digital Credit Union
Episode 76 - Payments Canada - Justin Ferrabee, COO
Episode 75 (Part 2) - Payments, Petro, and the Connected Car - Scott MacKay, First Data
Episode 75 (Part 1) - Fraud and the Merchant - Ajay Guru, First Data
Episode 74 - Payment Authentication and Identity in Context - Steve Wilson, Lockstep Technologies
Episode 73 - Fintech South, Boot Camp, and Biometric Authentication - Andrew Gowasack, TrustStamp
Episode 72 - Alipay's North American Acceptance Plan - Souheil Badran
Episode 71 - The Tech Bringing B2B Fintech to the Mid-tier Bank - Lisa Shields, FI Span
Episode 70 - Real-time Cross-border Payments - Laurence Cooke of nanopay
Episode 69 - PCI Standard Technical and Geographic Evolution - Troy Leach
Episode 68 - Digital Identity, a Mobile App, and a Blockchain - SecureKey
Episode 67 - The Conversational User Interface - Glenbrook’s Russ Jones
Episode 66 - Real Time Payments Comes to the US - Steve Ledford of TCH
Episode 65 - Gates Foundation and Mojaloop - Kosta Peric
Episode 64 - B2B Payments Innovation - Modulr
Episode 63 - Payments Come to the Browser - W3C's Ian Jacobs
Episode 62 - Glenbrook on B2B and Faster Payments @ Money/2020
Episode 61 - Payments Systems in the US - Third Edition - Glenbrook’s Russ Jones
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